Help Centre
SEARCH FOR HELP
HELP CATEGORIES
Account & Card Management
Account Management
Card Management
Reports
Balances & limits
CardSmart Flex
CardSmart +Electric
VIEW ALL
Add-on Services
Roadside Assistance
Xero Integration
ecoDRIVE
DriverApp
EV (Electric Vehicle) Services
VIEW ALL
Invoices
Fees
Understanding my invoice
Payment options
Invoice accessability
Discounts
VIEW ALL
Merchant Services
Account Management
Joining our Network
Missing Invoice Payments
Payment Options
VIEW ALL
Self Serve Portal
Register / Login
Payments
Reports
Card Management
Cost centres
Invoices
VIEW ALL
CardSmart
Terms & Conditions
Privacy policy
Login
Get help
Help Centre
>
Invoices
Go back
category
Invoices
For simple, clear explanations on your invoice, including due dates, fees and discounts, click here.
Fees
Why did I get a notification about changes to my discounts/fees?
Why has my Card Fee changed?
Why did I get charged an Over Limit Fee?
Why did I get charged an Overdue Fee?
What are Miscellaneous account charges?
Understanding my invoice
Is there a summary of charges by card?
How do I know when the invoice needs to be paid?
Where can I see my discounts?
Where can I see the payments I have made?
Where will I find my account number?
Payment options
What bank account should I pay into?
How do I pay by credit card?
If I pay before the due date will the direct debit still be taken?
What payment methods are available to me?
Invoice accessability
How can I access my latest invoice online?
How do I find a past invoice?
Why did I not receive my last invoice?
Discounts
How are my discounts offered?
Are my discounts fixed on the account?
What are discounts?
