CardLink Support Centre
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Help categories
Account & Card Management
Want to know how to update your address, order a card, review your account balances and find out what reports you can access? Take a deeper dive here.
Add-on Services
More than simply cards, click here to find out else is available with CardLink
Invoices
For simple, clear explanations on your invoice, including due dates, fees and discounts, click here.
Merchant Services
Are you an existing merchant or want to join up with us? Click here to find out why and how, learn how to check your payments and authorise transactions.
Self Serve Portal
Save yourself time by using our self serve platform to manage your account. Here’s where to find out how to get the best out of CardLink Online.
FREQUENTY ASKED QUESTIONS
Why did I get a notification about changes to my discounts/fees?
Why has my Card Fee changed?
What payment methods are available to me?
How do I see all transactions for a specific card?
How do I make a bank transfer?
Why did I get charged an Overdue Fee?
What are Miscellaneous account charges?
How do I make a credit card payment?