How do I cancel a card?

You can easily cancel/terminate a card from within CardLink Online. Firstly select Login on the top right of this page, then tap Cards.

From within the Cards tab, locate the card and select Terminate Card from the Action dropdown menu. Fill in the form – select a termination reason, then click Terminate card.

If you choose a termination reason which has a (10), the card will remain active for 10 days before cancellation.

If you need a card to be terminated immediately, choose the reason as “Lost” or “Stolen”.

Need help? Select Contact Support at the bottom of this page. Then select ‘General Query’ and choose either ‘Recent Card order’ or ‘General Questions’. You can also query within Cardlink Online.


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