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General Query
quick answers
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What is a merchant surcharge?
The Merchant Surcharge as shown on your invoice is a charge applied by a merchant at the point of sale as a convenience fee for using a credit facility. Note that this is not a charge applied by CardLink and we cannot stop merchants from applying the charge, although we actively negotiate with them to …
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Why has my CardSmart Flex card declined?
There are a number of reasons why your CardSmart Flex card may not be working. Please check the following options: Have you set a PIN? Use CardLink Online to do this (takes up to 36 hours for the PIN to be active). Have you linked your debit or credit card to your Flex card? Do …
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How much does roadside assistance cost?
Our standard Roadside Assistance breakdown support has no ongoing fees – this is a benefit offered to our cardholders. There are some call out fees which are applied to your invoice. Roadside Assistance Membership Available to all CardSmart customers Callouts $30.98 +GST with a contractor fee of $47.98 +GST 24/7 emergency assistance Included in callout …
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What are the benefits of CardSmart Flex?
CardSmart Flex has the following benefits: No contract Pay as you go No long-term commitment Earn loyalty points with your current credit card programme Consolidated monthly statement showing details of fuel purchases made on your CardSmart Flex card Control fuel types and spend on each card Online customer portal for 24×7 management of your cards …
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What is CardSmart Flex?
CardSmart Flex is a pay as you go, no contract fuel card, offering discounts at over 95% of fuel providers throughout New Zealand. The card links to your debit or credit card for instant payment, while providing consolidated reporting and controls across your vehicle fleet. If you’re interested in joining this programme, email [email protected] or …