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Merchant Services
Are you an existing merchant or want to join up with us? Click here to find out why and how, learn how to check your payments and authorise transactions.
Account Management
How do I update my terminal details with you?
How can I update the contact details you have?
I am a fuel merchant who is a new owner of a site. How do I set up an account with you?
Joining our Network
Does CardSmart +Electric use OCPI for integrations?
Why should I become a CardLink/CardSmart merchant?
Can I surcharge CardSmart customers?
What happens after I apply?
Do I need another terminal?
How do I apply?
Missing Invoice Payments
I have an invoice that needs payment, what do I do?
A mistake was made with a transaction. What can I do?
Do you accept manual vouchers?
Payment Options
How can I get a terminal to process a CardSmart transaction?
How can I ensure a transaction will not decline?
What’s the best way I can process a transaction if I cannot use my terminal?
How can I process a transaction through my POS?
