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How much does roadside assistance cost?

Our standard Roadside Assistance breakdown support has no ongoing fees – this is a benefit offered to our cardholders. There are some call out fees which are applied to your invoice. Auto Assist Plus has an annual charge.

Roadside Assistance Auto Assist Plus
Membership Available to all CardSmart customers $55 per vehicle / driver per year
(excl. GST)(First year membership only $45 for subsequent years)
Callouts $30.98 +GST with a contractor fee of $47.98 +GST 3 FREE callouts per year
(subsequent call outs are $25)
24/7 emergency assistance Included in callout Included in callout
Repairs – vehicle recovery to closest authorised place of repair Additional charges apply Additional charges apply
Towing Additional charges apply Additional charges apply
Flat batteries – jump starting Included in callout Included in callout
Key lockout, lost keys – forced entry Included in callout (excluding replacement keys) Included in callout (excluding replacement keys)
Fuel delivery – $20 worth of petrol or diesel Free delivery, cost of fuel charged to your card Free delivery, cost of fuel charged to your card
Flat tyre – change to vehicle’s serviceable spare Included in callout Included in callout
1 day free car rental per year Economy level car via Thrifty.
Can be accumulated to 3 days if unused.
Collision care

·         Contact with 24 hour medical, legal or trauma counselling

·         Arrange replacement vehicle*

·         Arrange emergency accommodation*

·         Arrange alternative land transport*

·         Organise vehicle recovery and storage*

·         Informing Cardlink approved repairer

*Associated costs at the expense of either the cardholder or their insurance company

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